Medical Assistant

Prepared on April 28, 2026

Department	Wellness Center
Reports To	Health Director
Type of Employment	Full-Time
Work Hours	40 hours a week
FLSA Status	Non-Exempt
Salary	$26.00-$28.00 per hour DOQ

Summary

Under direct supervision, assists providers and clinicians with patient care duties in a medical environment. Maintains efficient patient flow, assists with patient care. Performs miscellaneous clinic support tasks.

Job Description

Essential Duties and Responsibilities

Include the following, other duties may be assigned.

Escorts patients to and from exam rooms, provider offices and treatment rooms as appropriate.
Records patient data into electronic medical records system, prior to each provider visit, including, but not limited to vital signs, height, weight, allergies, reason for visit/current complaint, and current medications being taken including OTC and supplements.
Obtains all necessary patient records as required by provider and verifies presence of consent prior to treatment or procedures.
Prepares and stocks exam/treatment rooms and orders supplies as needed.
- Daily immunization freezer/refrigerator log.
- Sharps containers weekly.
- Stock room supplies weekly.
- Check liquid nitrogen weekly.
- Checks sample closet for expirations monthly.
- Inventory/expirations on crash cart monthly.
- Checks O2 tanks monthly.
Assists providers with exams and procedures as requested.
Administration of immunizations, and injections as directed by providers.
Assists with patient education activities including, but not limited to distributing education literature, etc.
Maintains all exam/treatment room disinfection protocols.
Processes/sterilize instruments and equipment as needed.
Answers patient telephone calls for referral to provider or nurse.
Schedules patient tests, procedures and hospital admissions and schedules appointments to follow-up on test results, as applicable.
Informs provider of patient reschedules and no shows.
Obtains new patient records and previous test results, x-rays, scans, etc.
Collect and prepare lab specimens, or perform basic laboratory tests on the premises, dispose of contaminated supplies and sterilize medical instruments.
Draw blood and prepare lab specimens.
- Back-up lab tech as necessary.
Removing sutures.
Changing dressings/wound care.
Perform all medical assistant duties in accordance with State regulations, while adhering to facility policy and procedures.
Immunization coordination with Washington Department of Health (D.O.H)
- Responsible for logging in and expiration of all immunizations.
- Coordination of immunizations during a Public Health outbreak.
Referral coordination back-up as necessary.
Prior medication authorization back-up as necessary.
Prescription Monitoring Program for providers through D.O.H back-up as necessary.
Prescription refill via electronic records, telephone and/or fax.
Observes strict patient confidentiality, and all pertinent requirements of HIPAA and any other confidentiality regulations.
Performs other supportive duties, i.e. letter writing, filing, faxing, reception, etc., as requested by supervisor or provider.
Maintains current, active, valid, unrestricted Washington State licensure and CEU’s as necessary.
Maintains current CPR certification.
Participates in the Tribe’s quality improvement and medical planning activities as necessary.
Works cooperatively with the Providers, Health Director, and medical staff personnel or department.
Observes strict patient confidentiality, and all pertinent requirements of HIPAA and any other confidentiality regulations.
Performs any additional reasonable roles and responsibilities as determined necessary by the Health Director.
Safety:
Demonstrates knowledge of CDC, Dept. of Health, OSHA standard as it applies to the clinic environment.
Adheres to universal precautions.
Duties as assigned during emergencies/disasters.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position

Supervisory Requirements

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Eduction

High school diploma or general education degree (GED); or one year to three years related experience and/or training; or equivalent combination of education and experience. Certificate of graduation from an accredited program for Medical Assistants preferred. Phlebotomy experience preferred. Lab experience preferred. Health Care Assistant training required.

Skills

LANGUAGE SKILLS: Ability to read and interpret documents such as operating instructions, building blueprints, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of the organization.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Certificates, Licenses and Registrations

Current valid, unrestricted Health Care Assistant license to practice within Washington State. Current Cardiopulmonary Resuscitation (CPR).

Essential Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving – Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.

Technical Skills – Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Customer Service – Manages difficult or emotional customer situations. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance. Meets commitments.

Interpersonal Skills – Focuses on solving conflict, not blaming. Maintains confidentiality. Listens to others without interrupting. Keeps emotions under control. Remains open to others ideas and tries new things.

Oral Communication – Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Demonstrates group presentation skills. Participates in meetings.

Written Communication – Writes clearly and informatively. Edits work for spelling and grammar. Varies writing style to meet needs. Present numerical data effectively. Able to read and interpret written information.

Teamwork – Balances team and individual responsibilities. Exhibits objectivity and openness to others views. Gives and welcomes feedback. Contributes to building a positive team spirit. Puts success of team above own interests. Able to build morale and group commitments to goals and objectives. Supports everyone’s efforts to succeed.

Quality Management – Looks for ways to improve and promote quality. Demonstrates accuracy and thoroughness.

Ethics – Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values.

Judgment – Displays willingness to make decisions. Exhibits sound and accurate judgment. Supports and explains reasons for decisions. Includes appropriate people in decision-making process. Makes timely decisions.

Professionalism – Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration regardless of their status or position. Accepts responsibility for own actions. Follows through on commitments.

Quality – Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Dependability – Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative – Volunteers readily. Undertakes self-development activities. Seeks increased responsibilities. Takes independent actions and calculated risks. Looks for and takes advantage of opportunities. Asks for and offers help when needed.

Attendance/Punctuality – Is consistently at work and on time.

Adaptability – Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events.

Safety and Security – Observes safety and security procedures; uses equipment and material properly.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and stand and walk. The employee is frequently required to use hands to finger, handle, feel, reach with hands and arms; stoop, kneel, crouch, lift; talk and hear. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Common health clinic environment.

At-Will Employment

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

The employment relationship with Shoalwater Bay Indian Tribe is voluntary; there is no specified length of employment. Accordingly, either the Shoalwater Bay Indian Tribe or the employee may terminate the employment relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law.

This document does not create an employment contract, implied or otherwise.

Indian Preference

Indian preference will be exercised in the hiring of this position in accordance with Shoalwater Bay Indian Tribe’s policy 181 within the Tribes Employee Handbook.

Benefits

After 60 days of employment use of

Medical
Vision
Dental
Life and Accidental Death & Dismemberment coverage
Short term disability
Long term disability
Disability resources

After 90 days of employment use of

Annual Leave accrual
Sick Leave accrual
Bereavement Leave
Military Leave
Jury Duty Leave
Paid Holidays

After 1 year of employment

401K contribution

Work Location	2373 Tokeland Rd Tokeland, WA 98590
Job Posting Valid Through	Valid until filled
Position Start Date	Immediately