Elder Services Lead

Prepared on June 26, 2026

Department	Social Services
Reports To	Social Service Manager
Type of Employment	Full-Time
Work Hours	7 am -3 pm, subject to change
FLSA Status	Non-Exempt
Salary	$28-$30 DOE

Summary

The Elder Services Lead is responsible for coordinating and supporting elder services and activities within the Social Services Department. This position assists in planning, implementing, and maintaining programs that promote health, well-being, participation, and quality of life Tribal Elders.

Job Description

Essential Duties and Responsibilities

Include the following, Other duties may be assigned.

Assist with Elders lunch program including Prep/ cook lunch for community when needed
Deliver meals and other essential items to Elders as needed.
Assisting Tribal Elders with grocery shopping, or other non-medical transportation as needed.
Coordinate and assist with elder activities, events, and community engagement opportunities.
Conduct outreach to Elders to identify needs and encourage participation in services and programs.
Assist tribal Elders in identifying service and support needs and prepare purchase requests or purchase orders for approved items and services on their behalf in accordance with program guidelines and tribal policies.
Assist with grant reporting or program data collection as required.
Help identify barriers to participation and provide recommendations to improve elder engagement.
Coordinate and schedule Elder and Community transportation.
Perform intakes and ensure accurate data collection and files.
Other duties as assigned.

The above statements are intended to describe the general nature and level of work performed by a person in this position. They are not to be construed as an exhaustive list of all duties that may be performed in such a position.

Supervisory Requirements

Provides direction, scheduling assistance, and oversight to Elders Services Staff, Volunteers, Temporary staff, WEX participants housed within Elders Services, or assigned program support staff.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Highschool Diploma or equivalent
Must have a minimum of 1 years’ experience working in Social Services, Healthcare, Elder care, or related field
Must be able to keep records and files related to elder services
Must be able to lift 75 pounds
Must have a food handler’s card
Must have valid driver’s License
Ability to communicate effectively and work respectfully with Elders, staff and community members
Ability to maintain confidentiality and exercise sound judgement in sensitive situations
Basic computer skills, including Microsoft Office, email and data entry systems.
Current CPR/First Aid Certification or ability to obtain within a specific timeframe

Experience and Eduction

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Skills

LANGUAGE SKILLS: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

MATHEMATICAL SKILLS: Basic mathematical skills; addition, subtraction, multiplication, division, decimals and fractions.

REASONING ABILITY: Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Essential Competencies

Client Service – Manages difficult or emotional client situations; responds promptly to patient needs; responds to requests for service and assistance; meets commitments.

Interpersonal Skills – Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control.

Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and obtains clarification; responds well to questions.

Written Communication – Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Ethics – Treats people with respect; works with integrity and ethically; upholds organizational values.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.

Safety and Security – Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

Dependability – Follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary.

Attendance and Punctuality – Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

At-Will Employment

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job related instructions and to perform any other job related duties requested by any person authorized to give instructions or assignments.

The employment relationship with Shoalwater Bay Indian Tribe is voluntary; there is no specified length of employment. Accordingly, either the Shoalwater Bay Indian Tribe or the employee may terminate the employment relationship at will, with or without cause, at any time, so long as there is no violation of applicable federal or state law.

This document does not create an employment contract, implied or otherwise.

INDIAN PREFERENCE

Indian preference will be exercised in the hiring of this position in accordance with Shoalwater Bay Indian Tribe’s policy 181 within the Tribes Employee Handbook.

Benefits

After 60 days of employment

Medical
Vision
Dental
Life and Accidental Death & Dismemberment coverage
Short term disability
Long term disability
Disability resources

After 90 days of employment use of

Annual Leave accrual
Sick Leave accrual
Bereavement Leave
Military Leave
Jury Duty Leave
Paid Holidays

After 1 year of employment

401K contribution

Work Location	Work on Location Premises 2373 Tokeland Rd Tokeland, WA 98590
Job Posting Valid Through	Valid until filled
Position Start Date	Immediately